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Warranty And Service

Powertrain Warranty

Oak Motors includes a 36 month/36,000 mile powertrain warranty with every vehicle purchase.

Preferred Customer Service Warranty

Oak Motors includes a 6 month/6,000 mile preferred customer service warranty with every vehicle purchase.

Preferred Customer Service Program

Oak Motors offers a preferred customer service program that includes all non-warranty repairs to be performed at a discounted labor rate. Additionally, we offer competitively discounted prices for the parts needed to make those repairs. We also provide published menu pricing for minor maintenance repairs. The term of this Preferred Customer Service Program is for as long as you are a customer of Oak Motors and Indiana Finance Company and remain in good standing.

Preferred Out of Town Support

Oak Motors provides a network of certified techs so that you can have confidence while on the road.

Convenient Service

Each Oak Motors location has a full service facility and waiting area except the Muncie location, which is serviced by the Anderson service facility. Service can be obtained from whichever service location is most convenient to you, regardless of which Oak Motors location you took delivery from.

Trained & Certified Technicians

Oak Motors has factory trained and ASE certified technicians that perform our extensive pre-delivery inspection and reconditioning process. This highly trained staff is also your resource for any warranty or maintenance repairs you may need.

Pre-Delivery Inspection

Oak Motors completes an extensive inspection of all working and non working mechanical components and features. We repair items related to safety and dependability. Cosmetic or accessory items may not be repaired if deemed not to add significant value verses cost of repair. The vehicle is priced and sold accordingly.

Courtesy Transportation

Oak Motors provides a courtesy transportation program which includes a ride to home or work and possibly even a rental vehicle, if the repair involves a warranty covered part. Rental vehicles are subject to availability and scheduling and the repair must be a minimum of eight labor hours. Ask us for additional details.

Warranty on Repairs

Oak Motors offers a repair warranty on any repair performed in our service facility. We also perform a multi-point inspection at no charge to you to let you know of any additional or upcoming maintenance needed. Ask for additional details.
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